Qt777 Privacy Policy – Personal Data Protection Malaysian Players We Stand Behind

Qt777 values the privacy of every player who trusts our platform. We understand that when you register with qt777, you are entrusting us with your personal information — and we do not take that responsibility lightly. This Privacy Policy is written in clear, plain language rather than confusing legal jargon, so every Malaysian player can understand exactly what happens with their data.

The qt777 platform operates under the Malaysian legal framework, specifically Personal Data Protection Act 2010 (PDPA) that governs how companies process the personal data of individuals in Malaysia. We comply with all PDPA principles, including the General Principle, Notice and Choice Principle, Disclosure Principle, Security Principle, Integrity Principle, and Access Principle.

This Privacy Policy applies to all information we collect from you through the qt777.online website, the qt777 mobile app, email communications, Live Chat, and all other channels operated by qt777. It also applies to information we receive from authorised third parties such as payment providers and game providers who work with us.

Qt777 collects various types of information for different purposes in order to provide and improve our services to you. The types of information we collect are as follows:

Qt777 uses the information collected for the following purposes, all of which are lawful under Malaysia's PDPA 2010:

• Account Management: Processing your registration, verifying your identity through KYC, and managing your player account.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX, and handling your withdrawals securely and accurately.
• Service Provision: Giving you access to all games on the qt777 platform, including Live Casino, slots, blackjack, Sports Betting, lottery, and jackpot.
• Platform Security: Detecting and preventing fraud, money laundering, unauthorised access, and activities that violate qt777's Terms & Conditions.
• Customer Support: Providing relevant and personalised assistance when you contact the qt777 support team.
• Service Communications: Sending you important notices about your account, policy changes, or security information you need to be aware of.
• Marketing (with consent): Sending promotional offers, bonuses, and new game updates — only where you have given your explicit consent.
• Legal Compliance: To meet legal, regulatory, and authority directive requirements.
• Platform Improvements: Analysing aggregated, anonymised usage data to improve qt777's platform performance and user experience.

Qt777 will not use your data for any purpose not stated in this Privacy Policy without obtaining your consent first, except where required by law.

Qt777 does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. However, there are limited circumstances in which we need to share certain information with the following parties:

All third parties working with qt777 are bound by strict confidentiality and data protection agreements. They are only permitted to process your data for the specific agreed purposes and may not use it for any other reason.

Qt777 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled as they are fundamental to the operation of the qt777 platform.
• Performance Cookies: Collects anonymous information about how you use the platform to help us improve performance and user experience.
• Functional Cookies: Remembers your preferences and settings, such as language and game choices, to provide a more personalised experience.
• Analytics Cookies: Helping us understand aggregated platform usage patterns to make better product decisions.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of the qt777 platform and your overall gaming experience. For more information on managing cookies, please refer to the documentation for your browser.

Qt777 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our key security measures include:

• 256-bit SSL Encryption for all data communications between your device and qt777's servers.
• Role-based access control ensuring that only authorised personnel can access player data relevant to their specific roles.
• 24/7 security monitoring with intrusion detection systems and automated alerts to identify suspicious activity.
• Regular security audits by independent third parties to identify and address any vulnerabilities in our systems.
• Two-factor authentication (2FA) available to protect your account from unauthorised access.
• Regular data backups and disaster recovery systems to keep your data safe even in the event of a technical failure.

While we take all reasonable steps to protect your data, no security system is entirely foolproof. In the event of a serious data breach affecting your personal information, qt777 will notify you and the relevant authorities in accordance with Malaysia's PDPA 2010 requirements within the stipulated timeframe.

Qt777 only retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law. Our data retention policy is as follows:

• Active account data: Retained for as long as your account remains active on the qt777 platform.
• Financial record data: Retained for a minimum of 7 years after a transaction occurs, in accordance with Malaysia's accounting and anti-money laundering legal requirements.
• KYC Data: Retained for a minimum of 5 years after the business relationship ends, in accordance with AML compliance requirements.
• Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Technical log data: Retained for 90 days for security and technical troubleshooting purposes.

Once the retention period has ended, your data will be securely deleted or anonymised in accordance with established procedures. If you request early account deletion, we will process that request subject to any legal requirements that prohibit the deletion of certain records within a specified period.

As a data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by qt777:

To exercise any of the rights above, please contact the qt777 Privacy team by email at support@qt777.online with the subject line "Privacy Rights Request". We will process your request within 14 business days and may require identity verification before proceeding.

In the course of platform operations, some qt777 player data may be processed or stored on servers located outside Malaysia — particularly for cloud infrastructure services and international game providers. When this occurs, qt777 ensures that:

• Data transfers are only made to countries or entities that provide a level of data protection equivalent to or greater than that of Malaysia.
• Legally binding data transfer agreements are signed with all recipients of data outside Malaysia.
• Additional safeguards such as encryption and strict access controls are applied to all cross-border data transfers.

Qt777 does not transfer players' personal data to countries without adequate data protection laws unless appropriate additional safeguards are in place.

The qt777 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process the personal data of individuals under 18. Registration by underage individuals is strictly prohibited and constitutes a violation of qt777's Terms & Conditions.

If we discover that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and terminate the associated account. If you believe we may hold data belonging to a minor, please contact us immediately at support@qt777.online.

Qt777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. We will notify you of any material changes through:

• A clear notice on the qt777 platform's main page.
• An email to your registered email address at least 7 days before the changes take effect (for material changes).
• A notice on your account dashboard when you log in.

The most recent update date is always displayed at the top of this document. Your continued use of the qt777 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you may choose to close your account by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by qt777, please reach out to us through the following channels:

• Privacy Email: support@qt777.online (use the subject line "Privacy Enquiry")
• Live Chat: Available 24/7 directly on the qt777 platform
• Response Time: Under 2 minutes for Live Chat, 24 hours for general email, 14 working days for formal privacy rights requests
• Language: We respond in both Bahasa Malaysia and English

For formal complaints relating to data protection that our team is unable to resolve, you have the right to contact Department of Personal Data Protection (JPDP) Malaysia, which oversees PDPA 2010 compliance in Malaysia.

Qt777 is committed to handling all privacy-related enquiries and complaints seriously, transparently, and within the stipulated timeframe. Your trust is the foundation of our relationship.